We appreciate that you use our website www.wandelino.cz to purchase products and use the services we offer you in this way. In connection with these activities, you will provide us with or obtain your personal and other data, and therefore we would like to inform you with this document about what personal data we process, for what purpose, for what period, as well as what rights you have in this regard.
We have prepared this information for you by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
A. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA AND HOW CAN YOU CONTACT THEM?
The controller of the personal data listed below is Wandelino, ID: 21664919, with its registered address Halenkov 419, ZIP 756 03, which is the operator of the website at www.wandelino.cz.
Contact details for the controller:
e-mail: frydrychovadesign@gmail.com
telephone number: +420 725 767 366
We will process your personal data only under the conditions listed below.
B. WHICH ACTIVITIES DO WE OBTAIN YOUR PERSONAL DATA DURING?
1. Purchase of products and use of services via the website www.wandelino.cz
To properly provide you with the goods and services we offer, we need your identification and contact personal data.
1.1. What personal data do we need from you?
To fulfil all our obligations arising from the sale of goods, we need to know from you, in particular,
your name and surname,
delivery address,
e-mail address
and mobile phone number
or another telephone contact.
1.2. Why can we process your personal data and what will it be used for?
We can process your personal data because it is necessary for us to fulfill the purchase contract that you have concluded with us via the website www.wandelino.cz. At the same time, it is our legitimate interest to have feedback from you obtained through the satisfaction questionnaire sent, as well as to have an overview of new products or new promotional offers through the newsletters sent and therefore be happy to return to us. We even have to store some of your personal data, as this is required by the relevant legal regulations. If you did not provide us with your personal data, then a contractual relationship could not be established and we would not be able to deliver the goods you have selected to you.
Your personal data will be used by us in particular to:
provide you with information about the status of your order and other related facts,
properly deliver the goods you ordered,
send a satisfaction questionnaire and receive feedback from you, which is very important to us,
provide information about new products or special offers through newsletters, from which you can easily unsubscribe,
provide information about the progress of any complaints about the goods, or about other settlement of rights and obligations arising from the purchase of the goods in question (for example, due to withdrawal from the contract and subsequent return of funds to your account).
1.3.Who will have access to your personal data?
Your personal data that you provide to us when purchasing goods will be accessed by authorized persons when preparing the shipment for dispatch, as well as by the relevant contractual partners (carriers) who will deliver the shipment to you, to the extent necessary for the delivery of the ordered goods.
1.4. How long will we store your personal data?
As you may have learned above, we process your personal data for various purposes. In the following section, you will learn how long we will store your personal data for these purposes.
We will process personal data that is related to processing for the purposes of fulfilling the concluded purchase contract until the settlement of the rights and obligations arising from this contract, including any withdrawal from the contract or any complaint about the goods.
For the processing of personal data based on our legitimate interests (sending commercial communications), we will store your personal data for 5 years, unless you unsubscribe from receiving commercial communications earlier.
When processing your personal data to fulfil obligations arising from applicable legal regulations, we will process this personal data for the period specified in these legal regulations.
2. Contact form
Because we value our customers, we have set up a contact form for you on our website www.wandelino.cz in the “Contact” section, through which you can contact us with your questions.
To answer questions and handle requests that you address to us via the contact form, but also in another way, we will process the personal data that you provide to us in this context, in particular the contact information provided, to which we will be able to respond. We will process the personal data provided in this way only to the necessary (provided) extent and only until the request or request is processed, unless there is a need to process personal data for another purpose (for example, to protect our rights and legally protected interests). You provide us with this personal data voluntarily, as we would not be able to handle your inquiry or request without their knowledge, and therefore we will not need your consent for such processing.
C. HOW IS YOUR PERSONAL DATA SECURED?
We store and process your personal data primarily in electronic form, in such a way that only authorized persons have access to them to the extent strictly necessary for the specific purpose for which these personal data are processed. In the event that your personal data need to be processed in paper form (e.g. when shipping goods), these personal data will be destroyed after the strictly necessary period. Your personal data is organizationally and technically protected against unauthorized access or misuse. All of the above recipients of your personal data are contractually bound to their proper protection.
D. WHAT ALL RIGHTS DO YOU HAVE?
Above, you had the opportunity to find out detailed information about the processing of your personal data. We will now introduce you to the rights that arise from this processing.
You have in particular:
the right to withdraw your consent to the processing of personal data at any time, if it has been granted to us;
the right to object or complain to the processing if we process your personal data on the basis of our legitimate interest, in particular if it concerns the processing of personal data for direct marketing purposes;
the right to file a complaint with the Office for Personal Data Protection at any time if you believe that your rights are being violated in connection with the processing of your personal data; and further:
the right to correct or supplement personal data;
the right to request restriction of processing;
the right to request data portability;
the right to access personal data;
the right to be informed of a personal data breach in certain cases;
the right to have personal data erased (the right to be “forgotten”) in certain cases.
To exercise the above rights, you can contact us using the contacts listed in paragraph A of this policy.
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